Field Workforce Rostering Platform

Industry: Industrial services for food and manufacturing sites
Organisation: Australian labour hire and asset care services provider
Solution type: Workforce management platform, mobile apps and client portals
Core technology: React Native, Angular, .NET microservices, SQL Server, Azure
Engagement: Multi phase build and ongoing support

Headline resultPlanned versus actual hours visible during the week and timesheets exported straight to payroll

Overview

A services business placing staff at client factories could not reliably confirm attendance, compare worked hours with rostered hours or track whether shifts were paid and billed. It also needed a specialised tool for recording machine lubrication. Using our custom software development services, we built one platform covering rostering, geofenced attendance, timesheets and a lubrication asset care module.

The Business Problem

Staff work across many client sites rather than a single location. Records were often rebuilt from memory and paper. On the asset care side, applying the wrong lubricant to a bearing can cause an expensive breakdown, so accuracy on the factory floor was critical.

No attendance recordNo reliable record of who attended which site and when
Planned vs actual hoursNo comparison of planned against actual hours
Manual payroll entryManual timesheet entry into payroll
No proof of workPaper based lubrication records with no proof of work

Our Solution

Staff start and stop shifts in a mobile app. Each sign in records a location that is checked against the site’s geofence. Sign ins outside the boundary are flagged for review rather than blocked, so a weak GPS signal never stops someone starting work. Each client site has its own portal on a dedicated subdomain, with its own administrators, and can only see its own staff, guides and reports.

For asset care, technicians build lubrication guides on site with photos of every lubrication point. Each guide has a permanent QR code fixed to the machine. Completed work is recorded on a tablet with ratings, notes and a signature, and any failed point marks the whole report as unsatisfactory so it reaches an administrator.

Staff start a shift in the app
Location checked against the geofence
Worked hours compared with the roster
Timesheets flow to payroll
Shifts matched to client invoices

Field workforce rostering and lubrication asset care platform

Key Features

Venue and staff management with site assignments
Weekly planning and monthly roster views
Staff app for shifts, timesheets and availability
Geofenced sign in and sign out with map view
Unavailability requests and planning calendar
Automatic timesheets with CSV export for payroll
Paid and invoiced status against every shift
Multitenant client portals with separate administrators
Lubrication guides with photos and permanent QR codes
Oil and grease libraries by grade and colour per site
Tablet job completion with ratings, notes and signature
Instant report visibility for client sites
SMS and email notifications

Outcomes

Shifts planned across all sites with planned versus actual hours visible during the week
Timesheets exported directly to payroll without retyping
Staff manage their own shifts and availability
Every lubrication job recorded with a name and signature
Client sites see completed reports immediately
New sites onboarded with their own portal without platform changes

Technology Stack

Frontend4 technologies

Angular

HTML

CSS

JavaScript

Mobile1 technology

React Native

Backend5 technologies

.NET

REST APIs

Entity Framework

Microservices

Database1 technology

SQL Server

Cloud and DevOps4 technologies

Azure Web Apps

Azure API Management

Azure Blob Storage

Azure DevOps

Integrations2 technologies

ClickSend

Brevo

Who This Solution Suits

This approach suits labour hire companies, facilities and maintenance contractors, cleaning and security providers, and industrial service businesses managing mobile staff across many client sites.