Our approach to software development is simple yet effective.


After years of working on complex software systems, we’ve learnt to deliver them simply.

Our process outlined below has been tried and tested, ensuring project outcomes are delivered on time and budget. We’ve worked with some large companies in Australian to deliver business shaping software, following the same process we’ll follow for your project.

Step 1


The process begins with us gathering a detailed understanding of your organisation which will help us see the full picture of the project and the objectives to be achieved – allowing us to suggest and implement the most suitable solution based on specific requirements. We ask questions and gather a brief which will be referenced during future steps to ensure no deviation from the initial vision.

Step 2


Planning is a vital part of project scoping and deliverable agreement between both parties, we hold an in-depth planning workshop to finalise all functional specifications prior to any commencement of work. This ensures strict outcomes and client satisfaction. The process involves, We design all important screens and confirm the UI/UX design with stakeholders prior to development even starting.

Step 3


After our planning workshop and final client sign-off, design and development begins. Depending on the project management structure agreed (AGILE, Fixed Price etc.) the project is planned internally and outlined in phases from start to finish.

Step 4


We pragmatically & thoroughly test all of our software to ensure the absolute best and most stable outcomes. We attempt to break our own software using our expert testing team, then we repair it and repeat. This process takes place at the end of each sprint and means that the software will be tested many times and for each specific functionality developed during the sprint – this creates a process of rigorous testing of small code components and contributes to an overall bullet-proof software.

Step 5

User Acceptance Testing (UAT)

UAT (User Acceptance Testing) is an important step of client involvement and sign-off, allowing testing in a sandbox, pseudo-live environment which replicates the production software and allows for accurate testing. This step is vital as client testing confirms functional implementations and sprint sign off, confirming the commencement of the next sprint and ensuring system reliability and robustness.

Step 6

Go Live

Throughout the entire development process, our clients remain informed and involved so that when the time comes to launch the software into production and public accessibility, there are no surprises and the software has previously been tested thoroughly. We then consider either the next phase in the project or ongoing support.

Step 7

Post Live


We offer an optional (but highly suggested) hosting service with Microsoft Azure, the industry leader in hosting, if you’d rather not get involved with managing specialist server hardware yourself. Once launched, your software application or website will be uploaded to Microsoft Azure, where it will benefit from all the resilience and security measures you would expect from the Public Cloud.


We’ll provide comprehensive support for your new software in the form of a Service Level Agreement (SLA) which is activated on launch of the system and includes:

  • Pay As You Go
  • Business Hours Support
  • 24/7 Support

Are you facing business challenges which only software can solve?

Let’s have a conversation around how Microknot can solve these challenges during a one hour consultation.